FAQ - Under the Skin of Endangered Animals


Which countries do you ship to?

We offer global shipping. For more information regarding shipping time frames, please see our shipping information.

Can I Track My Order?

Yes you can. If you would like to keep up to date with delivery times, please email us and we’ll send you your unique tracking number for the Worldwide Parcel Services website. Please visit our shipping page. to find out more.

How long does shipping take?

We aim to have each order packaged, shipped and delivered to you within 14 days. Orders to the UK and EU may arrive slightly earlier.

What is the correct way to look after my print?

Carefully take it out of the tube and undo the wrapping paper. Try not to allow the surface of your print to slide when uncurling it, this can scuff your print and create little rub marks, especially with darker background colours.

Do you offer framing options?

We don’t offer framing at the moment, simply because of the danger of damaging the frame or glass in transit! We do, however, offer direct postage to a local framer of your choice (see next question for more).

Where can I get my print framed?

We advise that you keep your rolled print in the tube and take it to a local and reputable framer. Explain that it’s a screen print and they will know how to handle it correctly. Each order comes with a framing guide and care instructions to help you decide on framing, pricing, and levels of glass protection to best preserve your print.

Do you offer a gift wrapping service?

Yes, absolutely. Simply enter a separate shipping address on checkout with a comment in the ‘Order Notes’, ad we’ll post your print(s) as a gift to your friend, relative or loved one.

What is your return policy?

You can find our returns policy and terms in the bottom of our shipping page.

Any other questions?

We’d love to know! Please feel free to get in touch.